Your privacy and our commitment
How ducitaroisera collects, uses, and protects your information.
Introduction to our privacy approach
ducitaroisera values your privacy and handles your personal information in line with Australian law. We strive to be transparent about how we collect and use your data.
This policy explains what information we collect, why we collect it, and your choices regarding your data.
Information we collect
We collect information you give us directly and data generated from your use of our website.
Information you provide directly
- • Contact details such as your name, phone number, and email address.
- • Information you share in forms or messages submitted to our team.
- • Feedback and survey responses you voluntarily provide.
- • Preferences you indicate for our services and communications.
- • Any documents or files you upload for consultation purposes.
Information collected automatically
- • Device type, browser, and operating system details.
- • IP address and approximate geographic location.
- • Pages visited, links clicked, and time spent on the site.
- • Referrals from external sites or search engines.
- • Cookies and similar tracking technologies for analytics.
How we use your information
Your information is used to provide services, improve our website, and communicate with you as needed.
- • Responding to your enquiries and requests.
- • Personalising your experience on the site.
- • Improving website performance and security.
- • Analysing usage trends for service enhancement.
- • Providing updates or important notifications.
- • Fulfilling legal or regulatory obligations.
- • Conducting internal research and analytics.
Our promise: We do not sell or rent your personal information, and we take steps to protect your privacy at all times.
When we share your data
We share data only when required by law, with trusted partners for service delivery, or with your permission.
Service providers
Third-party providers may access information only to perform tasks on our behalf, under strict confidentiality.
Legal obligations
We may disclose information to comply with Australian law or respond to legal requests.
Anonymous statistics
Aggregated data is used for reporting and improvement purposes.
Your choices and rights
You have rights to access, correct, or request deletion of your information, and to withdraw consent at any time.
- • Request a copy of your data held by us.
- • Ask for corrections to inaccurate information.
- • Request deletion of data when no longer needed.
- • Receive your information in a portable format.
- • Object to processing for marketing purposes.
- • Request restriction of certain uses.
Contact us if you have questions or want to exercise your rights regarding your information.
How we protect your data
We use technical and organisational safeguards to keep your information secure and confidential.
Technical safeguards
- • Data encryption in transit and at rest.
- • Secure access controls for sensitive data.
- • Multi-factor authentication for authorised users.
- • Regular vulnerability assessments.
Organisational safeguards
- • Staff training on privacy and security.
- • Limited access to personal data as needed.
- • Internal policies for data handling.
- • Regular audits and compliance checks.
How long we keep your data
We retain personal information only as long as necessary for the purposes stated in this policy.
- • Details related to your account registration.
- • Records of your interactions with our site.
- • Correspondence and support requests.
- • Payment records, if applicable.
- • Preferences for receiving updates or offers.
You may request deletion of your data at any time.
International transfers
Data may be transferred outside Australia only with adequate safeguards in place.
- • Data processing agreements with partners.
- • Compliance with Australian privacy law.
- • Use of secure, reputable service providers.
- • Additional safeguards as required.
Cookies and tracking
Cookies help us improve your experience and analyse usage patterns.
Types of cookies used
- • Enable basic functions like navigation.
- • Monitor site performance and issues.
- • Remember your preferences.
- • Support enhanced features.
You can control cookies through your browser settings.
Policy updates
We may update this privacy policy as needed. Updates will be posted on this page.
- • Website banners for significant changes.
- • Email notifications if you opt in.
- • Change logs published with each update.
- • Date of last update always shown.
Check this page regularly to stay informed about changes.
Contact us about privacy
If you have questions or requests, contact us using the information below.
ducitaroisera
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61 2 5167 2362
Email: content@ducitaroisera.com
Last updated September 4, 2025
Effective September 4, 2025